1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, apps, and services (collectively, the “Services”).
2. Information We Collect
We may collect information that identifies you or could be used to contact you. This includes:
- Personal Information: name, email address, postal address, phone number, payment information (processed by our third-party providers), and any other information you choose to provide.
- Account Information: username, password, profile information, and preferences.
- Usage Data: pages you visit, features you use, time spent on services, clickstream data, and device information (IP address, browser type, device type, operating system).
- Location Data: approximate location inferred from IP address or provided by you.
- Cookies and Tracking Technologies: cookies, pixels, and similar technologies to recognize you and track usage.
3. How We Use Your Information
We may use your information to:
- Provide, maintain, and improve our Services.
- Process transactions and manage your account.
- Communicate with you, including sending updates, newsletters, and promotional material (you can opt-out).
- Personalize content and experiences.
- Analyze usage and performance, and for security and fraud prevention.
- Comply with legal obligations and enforce our terms.
4. How We Share Your information
We may share your information with:
- Service Providers: companies that perform services on our behalf (e.g., payment processors, hosting, analytics).
- Business Transfers: in connection with a merger, acquisition, or sale of all or part of our assets.
- Legal Requirements: when required by law, to protect rights, or to investigate illegal activities.
- With Your Consent: any other disclosures with your consent.
We do not sell your personal information to third parties.
5. Legal Bases (for EEA users)
If you are in the European Economic Area (EEA), we rely on lawful bases to process your personal data, such as:
- Consent: where you have given explicit permission.
- Contractual Necessity: to provide our Services.
- Legitimate Interests: for purposes like security and analytics, balanced against your rights.
- Legal Obligation: to comply with laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login status.
- Analyze trends and usage.
- Improve security.
You can manage cookies through your browser settings and opt-out of certain tracking where available. Note that blocking cookies may affect your experience on the Services.
7. Data Retention
We retain personal data for as long as necessary to provide the Services and fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. We establish retention periods based on the type of data and its purpose.
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. However, no online method is 100% secure; while we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights
- Access: request a copy of your personal data.
- Rectify: correct inaccurate or incomplete data.
- Delete: request deletion of your data (subject to legal obligations and contracts).
- Restrict: limit processing of your data.
- Portability: receive your data in a structured, common format.
- Object: object to our processing, including for direct marketing.
- Withdraw Consent: where processing is based on consent.
To exercise your rights, contact us at [contact email]. We may verify your identity before fulfilling certain requests.
10. Children’s Privacy
Our Services are not intended for children under 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you become aware of a child’s data in our systems, please contact us to remove it.
11. International Transfers
If you or our servers are outside your country, your information may be transferred to and processed in other jurisdictions. We will ensure appropriate safeguards are in place.
12. Third-Party Links
Our Services may include links to third-party websites or services. This Privacy Policy does not apply to those third parties. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on our site and updating the “Last updated” date. We encourage you to review periodically.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us .
